In order to succeed, it is critical to measure and manage customer loyalty and retention. Retaining customers over the years is essential for ensuring sustained returns, therefore, loyalty programs that offer personalisation through rewards, marketing communication, and customer experience must be considered.
If you're a customer-oriented expert seeking fresh perspectives and answers from leading professionals in the field, join our 13th Annual Enhancing Customer Loyalty and Retention Summit on June 14-15, 2023, in Barcelona.
This annual event is designed to cover current and future trends, objectives, and issues related to personalising the customer's journey. You will have the opportunity to network with representatives from leading organizations across various industries, such as banks, pharmaceuticals, telcos, airlines, hotels, retailers, and others.
If you're a customer-oriented expert seeking fresh perspectives and answers from leading professionals in the field, join our 13th Annual Enhancing Customer Loyalty and Retention Summit on June 14-15, 2023, in Barcelona.
This annual event is designed to cover current and future trends, objectives, and issues related to personalising the customer's journey. You will have the opportunity to network with representatives from leading organizations across various industries, such as banks, pharmaceuticals, telcos, airlines, hotels, retailers, and others.