The Advanced Email Conference 2026 brings together senior email, CRM, digital marketing and loyalty leaders to explore how brands can cut through inbox fatigue, increase relevance and drive measurable commercial impact through smarter, data-led email strategies.

Designed for practitioners responsible for performance, retention and customer engagement, the programme examines how AI, automation and intelligent CRM frameworks are reshaping email marketing — from hyper-personalisation and unified customer journeys to measurement, ROI and long-term loyalty.

Now in its 16th year, the conference features brand-side perspectives from Matalan, Virgin Media O2, Costa Coffee, Expedia Group, Direct Line Group, Everton Football Club, Close Brothers, Nissan, Ford Europe, Haleon, and more.

With 25+ expert speakers, interactive panel discussions and structured networking, delegates leave with practical strategies to improve campaign performance, strengthen customer relationships and prove the commercial value of email and CRM investment.

Key Areas Covered

  • Dynamic, scalable personalisation
  • AI-enabled email marketing & automation
  • Omni-channel strategy & unified customer journeys
  • Data modelling & CRM optimisation
  • Customer-centric email strategies
  • Email copy, design & creative optimisation
  • Loyalty, retention & lifecycle marketing
  • Measurement, attribution & ROI
  • Emerging email, CRM & martech trends

Why Attend

This conference is designed for senior marketers responsible for driving engagement, revenue and retention through email and CRM. The agenda focuses on how leading brands are using AI, data and customer insight to deliver more relevant campaigns, optimise performance across channels and demonstrate clear commercial impact. Expect practical case studies, honest discussion and strategies you can apply immediately.

Contact

Phone: +44 (0)20 3479 2299
Email: info@theemailconference.com
Website: theemailconference.com
Press & media: Callin Klopper – callin@gicconferences.com

👥 Bring Your Team – Group discounts available
Send 4 delegates for the price of 3 — or send 3 and get the third place half-price.